DraftThis is a draft for review by a qualified lawyer in your country before it is used. It is not legal advice.
Who we are
YONO SI Hospitals provides hospital management software. In this policy, "we" means YONO SI Hospitals. [Add your legal company name, address and contact email.]
Information about people who contact us
When you book a demo or write to us, we collect your name, work email, phone number, hospital name, country and your message. We use it to reply, to arrange a demo, and to improve our service.
Patient data in the software
Hospitals decide what patient information they enter. We process it on their behalf to run the service. Each hospital is responsible for its patients, and we only act on the hospital's instructions. A data processing agreement is agreed with each hospital.
How we protect data
Each hospital's data is kept separate. Access depends on role, doctors and admins use two-step sign-in, and important actions are written to an audit log without patient details. Data is encrypted in transit and at rest.
AI features
The AI turns a doctor's dictated or typed words into a draft. Patient names and contact details are not sent to the AI service. The doctor reviews and signs every prescription.
Who we share data with
We use trusted providers for hosting, email, payments and AI processing. They may only use data to provide their service to us. We do not sell personal data.
Where data is stored
Data is hosted in your region where available. We host in India and the UAE today and add regions as we grow. [Confirm your current hosting regions.]
How long we keep data
We keep information only as long as needed for the purposes above or as the law requires. Hospitals can ask us to export or delete their data when their contract ends. Medical and financial records may need to be kept for a legal period.
Your rights
Depending on where you live, you may have the right to access, correct, delete or move your personal data, or to object to some uses. Contact us and we will respond within the time the law requires. Patients should contact their hospital first.
Cookies
Our website uses only the cookies needed to work. [Update this section if you add analytics or advertising cookies.]
Changes and contact
We will update this policy when our service changes and show the date of the latest version. Questions: [add your privacy contact email].